contact us

We are always here to help. If you have any questions or issues please complete the form below to help us gather the right information to facilitate a speedy resolution.

Our clevr Help Desk is open Monday to Friday, 7:30 am to 6:30 pm (EST).

4:30am to 3:30pm PST
5:30am to 4:30pm MST
6:30am to 5:30pm CST
8:30am to 7:30pm AST

If you have an emergency please contact our office directly 613-966-6806.

Name

First Name

Last Name

District / Division Email

Please note that we are not able to reply to personal email addresses for security purposes

Subject

Type of Issue

Additional Information Required

Error Message

Missing data

Missing student

Form problem or issue

Printout problem or issue

Record Rollover

User account update required

Other

Message

Please provide as much information as possible about the issue you are experiencing. Make sure to include the form name, student name, module, and a description of the issue to help us resolve your issue as quickly as possible.

For Technical Support priority levels and response times, please see our Help Desk Service Level Agreement